POLICES & RETURNS

Terms of Sale​ 

All products of Kaperon Specialized Pet Products can be sold through veterinarians and other professional representatives of pets' products market or by independent distributors of Kaperon Specialzied Pet Products or by Kaperon Vet Online Store.

Terms of Return


Products will be shipped according to the standard methods of shipping that Kaperon has in place at the time.
Products received in a damaged condition should be promptly reported to the Customer Service department.

No returns will be accepted beyond 30 days from the date of invoice.
Damaged products cannot be returned.
All returns must be pre-approved by Kaperon Specialized Pet Products  and received within 14 business days of that approval.
A Return Authorization is required for all returns. The Return Authorization must be visible on the outside of the shipping box or on the mailing label. 

 

An Industrial Design 



 

The Recovery Jacket of Kaperon Specialized Pet Products is under the design protection in Canada, the USA and Europe.

 

Any attempt to copy the product and its features such as design, design, type of material, colors and accessories are strictly prohibited.

 


Use of Kaperon Specialized Pet Products Trademarks on the Internet


Images and likenesses of Kaperon's Specialzed Pet products trademarks and trade dress and copyrighted product descriptions can be downloaded from this website by professional customers who have opened a Kaperon Specialized Pet Products customer account.

A customer does not have the right to affix any Kaperon Specialzied Pet Products trademark to any product or other material that is not a Kaperon Specialzied Pet Products product.

A customer agrees to use the symbols ™ and ®, as appropriate, when displaying Kaperon Specialized Pet Products trademarked names or products, as an indication of Kaperon Specialized Pet Products ownership of its trademarks. The use of a Kaperon Specialized Pet Products trademark does not give a customer any ownership right, title, or interest, express or implied, in the trademark.

A customer's use of Kaperon Specialized Pet Products trademarks must be accompanied by a statement substantially as follows: "Kaperon Specialized Pet Products trademarks are used with permission."

A customer must include on all website pages that reflect Kaperon products a statement substantially as follows: "This website is not owned or operated by Kaperon Specialzied Pet Products. Kaperon does not guarantee that the products resold on this website have been stored in appropriate conditions to maintain shelf-life."

A customer must not use Kaperon Specialized Pet Products trademarks except in the form, context, and location that is acceptable to Kaperon Specialized Pet Products. 

 

A customer must not use any Kaperon Specialzied Pet Products name or trademark as part of a URL (Universal Resource Locator), secondary level domain name, metatag, key word, or file name.



Kaperon Specialized Pet Products Logo



The Kaperon Specialized Pet Products  logo can be used only in the special form supplied by Kaperon Specialized Pet Products for use on the Internet; neither the file name nor the name of the image may be changed or modified from the original form supplied by Kaperon Specialized Pet Products. The Kaperon logo may be accompanied by a statement indicating "I (We)  offer [insert Kaperon logo] products." No other statements may be affiliated with use of the  Kaperon Specialized Pet Products logo.



​Copyright / Trademark



Except where otherwise indicated, all materials presented on this website are the copyrighted property of Kaperon Specialized Pet Products.

The Kaperon Specialized Pet Products logo and the names of various products offered by Kaperon Specialized Pet Products  are trademarks of Kaperon Specialized Pet Products.

Permission is hereby granted to use, copy, and distribute the materials presented on this website without alteration for non-commercial purposes only; provided, however, that all copyright, trademark, and other proprietary notices appear in all copies in the same manner as the original. All other uses are prohibited.

Except as expressly provided herein, you must not use any portion of this website, or any other intellectual property of Kaperon Specialized Pet Products, on any other website, in the source code of any other website, or in any other printed or electronic materials.

Except as expressly provided herein, you must not modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of this website's content, or frame this website within any other website, without the prior written permission from Kaperon Specialized Pet Products.

Systematic retrieval of data or other content from this website to create or compile, directly or indirectly, a collection, compilation, database, or directory, without prior written permission from Kaperon Specialized Pet Products, is prohibited. Linking from another website to any page in this website is prohibited without prior written permission from Kaperon Specialized Pet Products.

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